Shipping & Delivery Policy

Last updated: January 2025

Digital Products & Services

SecuredAll Private Limited provides digital software products and services, including AegisRunner - our AI-powered autonomous regression testing platform. As our products are entirely digital, there is no physical shipping involved.

Delivery of Services

Upon successful payment and account creation:

  • Instant Access: You will receive immediate access to your subscribed plan and all associated features.
  • Account Credentials: Login credentials are sent to your registered email address immediately after signup.
  • Dashboard Access: Full access to your dashboard is available instantly upon payment confirmation.
  • API Keys: API keys and integration credentials are generated and available in your account settings immediately.

Delivery Timeline

Our digital services are delivered as follows:

  • Free Plan: Instant activation upon account creation
  • Paid Plans (Starter, Pro, Business): Instant activation upon successful payment
  • Plan Upgrades: Immediate effect upon payment confirmation
  • Plan Downgrades: Takes effect at the start of the next billing cycle

Service Availability

Our services are available 24/7 worldwide. As a cloud-based platform, AegisRunner can be accessed from any location with an internet connection. We maintain a 99.9% uptime SLA for all paid plans.

Email Confirmations

You will receive the following email confirmations:

  • Account creation confirmation with login details
  • Payment receipt for all transactions
  • Subscription activation confirmation
  • Plan change confirmations (upgrades/downgrades)
  • Renewal reminders before billing

Technical Requirements

To access and use our services, you need:

  • A modern web browser (Chrome, Firefox, Safari, Edge)
  • Stable internet connection
  • Valid email address for account communications

Delivery Issues

If you experience any issues accessing your services after payment:

  1. Check your email (including spam folder) for account details
  2. Ensure payment was successfully processed
  3. Try logging out and logging back in
  4. Clear your browser cache and cookies
  5. Contact our support team if issues persist

No Physical Shipping

Please note that SecuredAll does not ship any physical products. All our products and services are delivered digitally through our web platform. No shipping address is required for our services.

Contact Us

For any delivery or access issues, please contact us:

Email: support@aegisrunner.com
Contact Page: securedall.com/contact